This Business is not BBB Accredited
Phone: (888) 235-3097 (Disconnected)Fax: (727) 216-4776
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Additional Complaint Information
Complaints contain a pattern of serious allegations that customers were debited some $30 in unauthorized charges for online payday loans.
According to complainants, they neither applied for any payday loan or authorized these charges. When contacting the company to remedy the charge, they are told that they applied for a payday loan and they would receive a refund within fifteen (15) business days, which in most cases fails to materialize.
BBB has been in contact with a company representative to obtain responses to the complaints. The company addressed many of its complaints, however, many still remain unanswered and unresolved.
Additionally, the address we currently have for this company is a maildrop at a mail service office. There are 7 online payday loan companies using this same address. Furthermore, correspondence mailed to that address have been return by the US Postal Service. The company representative refused to provide BBB with a physical and/or mailing address for the company.