BBB Business Review

This Business is not BBB Accredited

Ideal Advance

(866) 789-4025View Additional Phone Numbers2780 S. Jones Blvd. Ste 3675, Las VegasNV 89146http://www.idealadvance.com

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BBB Accreditation

Ideal Advance is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Complaint Information

Complaints contain a pattern of serious allegations that customers were debited some $30 in unauthorized charges for online payday loans.

According to complainants, they neither applied for any payday loan or authorized these charges. When contacting the company to remedy the charge, they are told that they applied for a payday loan and they would receive a refund within fifteen (15) business days, which in most cases fails to materialize.

BBB has been in contact with a company representative to obtain responses to the complaints. The company addressed many of its complaints, however, many still remain unanswered and unresolved.

Additionally, the address we currently have for this company is a maildrop at a mail service office. There are 7 online payday loan companies using this same address. Furthermore, correspondence mailed to that address have been return by the US Postal Service. The company representative refused to provide BBB with a physical and/or mailing address for the company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Ideal Advance

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Payday Loans

Additional Information

top
BBB file opened: 04/17/2012Business started: 01/05/2012
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Category

Payday Loans

Alternate Business Names
Caprice Enterprise
Mail Returned

The address on file for Ideal Advance is a mail drop. All correspondence sent to this address has been returned by the US Postal Service.

LocationsX

1 Locations

  • 2780 S. Jones Blvd. Ste 3675 

    Las Vegas, NV 89146(866) 789-4025
    (866) 877-4447

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Nevada. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Ideal Advance is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (866) 877-4447
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Additional Email Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Payday Loans

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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Complaints contain a pattern of serious allegations that customers were debited some $30 in unauthorized charges for online payday loans.

According to complainants, they neither applied for any payday loan or authorized these charges. When contacting the company to remedy the charge, they are told that they applied for a payday loan and they would receive a refund within fifteen (15) business days, which in most cases fails to materialize.

BBB has been in contact with a company representative to obtain responses to the complaints. The company addressed many of its complaints, however, many still remain unanswered and unresolved.

Additionally, the address we currently have for this company is a maildrop at a mail service office. There are 7 online payday loan companies using this same address. Furthermore, correspondence mailed to that address have been return by the US Postal Service. The company representative refused to provide BBB with a physical and/or mailing address for the company.

According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.

There is a government action involving this business.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.