Business ProfileforTwo Men And A Truck

On Thursday 10/12/23, I contracted said company to move my household goods. The date was for the move was 10/26/23. My major concern was an approximate $1800 ************* Classic III ceramic grill. Instructions were added to have the item wrapped and protected. The day of the move, the movers declined to protected the item against my wife's objection. The grill was placed in the truck in protected. When we arrived at our location, the movers rolled the grill off the truck and it shattered. They knew they had messed up because they did not follow directions and ignored my wife's request.A damage report was taken down and we were given a copy of it. The moving company was given a copy of the receipt for the grill. An additional item was also discovered to be broken after the fact. There is a receipt for that item as well. The total value of the items, plus tax and installation sits at $2139.31. We were given two business days for a response which never came. Numerous phone calls were made to the company went unanswered or went to voice mail. No return calls have been given. At this point it appears they are ducking from their responsibilities to take care of this. At this point I am moving to the next stage in this by contacting the BBB for a complaint and aid in resolution. If this doesn't help, I will move to the beginning steps for legal actions.