This Business is not BBB Accredited
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Media Engine, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Media Engine, Inc.'s rating include:
- 11 complaints filed against business
- BBB does not have sufficient information to determine how long this business has been operating.
- BBB does not have sufficient background information on this business.
Factors that raised Media Engine, Inc.'s rating include:
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||6|
|Problems with Product / Service||4|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Additional Complaint Information
Based on a pattern of consumer complaints, consumers allege this company charges their cell phone accounts $9.99 for services that were not ordered. These are third-party charges not associated with the mobile carrier.
Consumers request refunds and for the company to remove them from their marketing list.
The company requests that consumers provide them with a copy of their bill along with their mobile number in order to provide a refund.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information, nor has the BBB received any complaints on this firm to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant.
The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.BBB file opened: 09/26/2011
Contact InformationPrincipal: Mr. Steven Todd (President)