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BBB Accredited Business since 08/19/2011
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Since 2007 doing local SEO
Over 33,000 listings submitted to Google
300 team members
On 3 continents
95% customer retention
A+ rating from BBB 2 years in a row
Over 90% success with 5 relevant keywords
98% phone answer rate between 8 and 4 PST
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A BBB Accredited Business since 08/19/2011
BBB has determined that 411 Locals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised 411 Locals' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 51 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||14|
|Billing / Collection Issues||17|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||17|
|Total Closed Complaints||51|
Customer Reviews Summary Read customer reviews
5 Customer Reviews Customer Reviews on 411 Locals
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5 Customer Reviews|
Type of Entity
Incorporated: June 2007, NV
Contact InformationPrincipal: Mr. Konstantin S. Stoyanov (President)
Internet Marketing Services
Products & Services
First Page On Google Business
Optimized Google Maps
Websites Optimized for Google
Social Media for Your Business
100% Mobile Websites
Professional YouTube Marketing Videos
Effective AdWords Marketing Campaigns
Refund and Exchange Policy
Recurring charges may be cancelled by having the authorized credit card holder contact 411 Locals Customer Service Department at (866) 391-0622. No written e-mails or letters of cancellation will be accepted.
No refunds are given for services contracted for as work shall commence immediately upon initial fees being processed. Recurring service fees are paid for in arrears.
Alternate Business Names411service.net
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview