BBB Accredited Business since 11/14/2007
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A BBB Accredited Business since 11/14/2007
BBB has determined that South Point Hotel & Casino meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised South Point Hotel & Casino's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on South Point Hotel & Casino
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Complaint Breakdown by Resolution
|07/20/2015||Problems with Product / Service|
|05/05/2015||Problems with Product / Service|
|10/21/2013||Problems with Product / Service|
|07/30/2013||Problems with Product / Service|
Contact InformationPrincipal: Ms. Shelly Essex (Director, Hotel Operations)Ms. Anna Culotta (Hotel Operations) Mr. Michael Gaughan (Managing Member)
BBB Program ParticipationThis company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for South Point Hotel & Casino
9777 Las Vegas Blvd S
Las Vegas, NV 89183-4013