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Find a Location

One Nevada Credit Union has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • One Nevada Credit Union

      2645 S Mojave Rd Las Vegas, NV 89121-1238

    • One Nevada Credit Union

      6241 N Decatur Blvd Ste 110 Las Vegas, NV 89130

    • One Nevada Credit Union

      1292 S Nellis Blvd Ste C Las Vegas, NV 89104-5708

    • One Nevada Credit Union

      853 S Rainbow Blvd Las Vegas, NV 89145-6238

    • One Nevada Credit Union

      4251 Griffiss Ave Nellis Afb, NV 89191-7021

    Business ProfileforOne Nevada Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    One Nevada Credit Union is one of the largest federally insured, state-chartered credit unions proudly serving Clark, Nye, and Washoe counties.

    Products & Services

    We offer a full range of personal banking products and services along with robust digital banking capabilities.

    Business Details

    This is a multi-location business.

    Find a Location

    One Nevada Credit Union has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • One Nevada Credit Union

        2645 S Mojave Rd Las Vegas, NV 89121-1238

      • One Nevada Credit Union

        6241 N Decatur Blvd Ste 110 Las Vegas, NV 89130

      • One Nevada Credit Union

        1292 S Nellis Blvd Ste C Las Vegas, NV 89104-5708

      • One Nevada Credit Union

        853 S Rainbow Blvd Las Vegas, NV 89145-6238

      • One Nevada Credit Union

        4251 Griffiss Ave Nellis Afb, NV 89191-7021

      Location of This Business
      2645 S Mojave Rd, Las Vegas, NV 89121-1238
      BBB File Opened:
      9/8/2011
      Years in Business:
      74
      Business Started:
      1/1/1950
      Business Started Locally:
      10/1/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Nevada Federal Credit Union
      • One Nevada Insurance Services
      • One Nevada Investment Services
      Hours of Operation

      Primary

      M:
      10:00 AM - 5:00 PM
      T:
      10:00 AM - 5:00 PM
      W:
      10:00 AM - 5:00 PM
      Th:
      10:00 AM - 5:00 PM
      F:
      10:00 AM - 5:00 PM
      Business Management
      • Mr. Paul Parrish, President/CEO
      Contact Information

      Principal

      • Mr. Paul Parrish, President/CEO

      Customer Contact

      • Mr. Paul Parrish, President/CEO
      • Ms. Tracy N. Ryan, NCCO, Senior Vice President
      • Ms. Jara Pearson, Digital Media
      • Mr. Steve O'Donnell, Senior Vice Presiden
      Additional Contact Information

      Fax Numbers

      • (702) 457-7913
        Other Fax
      • (702) 384-7909
        Other Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was assessed 3 overdraft fees, including 1 when I had a positive balance in my account. My direct deposit paycheck is being held in pending while they sit and assess fees on my account. I called last week and they had assessed 3 overdraft fees at that point, stating that its $35 per transaction. When I asked the representative to explain why the number of overdraft fees didnt match up, she proceeded to tell me that the overdraft fee charges were a charge as well, and then quickly turned to stating she would remove the extra overdraft fee. Now, 2 days later, I look at my account and Ive been hit with another 3 overdraft fees, including fees while my account is positive. The way the pending transactions are structured, it also looks like theyre not going to release my paycheck until these other 4 transactions (which I accounted for in my balance before they hit me with over $100 in fees), hit.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria C

      4 stars

      01/01/2024

      The over draft fee is way too much. For . 16 Cents over I I got charged 35.00 plus 2 more dollars for Day. It used to be a over draft only if was for 200 dollar or moore. What happened.????

      Local BBB

      BBB of Southern Nevada, Inc.

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