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Find a Location

Red Rock Financial Services has 1 locations, listed below.

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    Business ProfileforRed Rock Financial Services

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    770 E Warm Springs Rd, Las Vegas, NV 89119-4333
    BBB File Opened:
    9/8/2006
    Years in Business:
    28
    Business Started:
    2/15/1996
    Business Started Locally:
    3/8/2005
    Business Incorporated:
    2/15/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • RMI Management, LLC
    Business Management
    • Ms. Julia Thompson, Supervisor
    Contact Information

    Principal

    • Ms. Julia Thompson, Supervisor

    Customer Contact

    • Ms. Julia Thompson, Supervisor

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    3/31/2022 Cashiers check $1,606.44 Cashiers check was accepted but never posted to account ledger. The association sent me copies of records requested going all the way back since I started with the homeowners association. When I sent Red Rock Financial the copies and ledger information, they only sent a reply stating I owed the amount $1,306.49. and to refer to my CC&Rs. That does not explain in CC&Rs what happened to the Cashiers Check. Red Rock did not even acknowledge what happened to the Cashiers Check I sent to them. Had it been posted a lot of this was unnecessary. My bank to which I was able to get a copy of the Cashiers Check stated treat it just like cash and have it signed by the company receiving the funds in my presence. Thats a little hard to do with this company that only hangs a drop box on a locked door to place the check into. Additionally, I sent a copy of front and back of cashed check (ck#****) to ********************* ****************** for dues paid on the dates claimed that I owe assessments. $480.00. I want to know what happens on the 1st of January **** when I send a check in before the date? Will it be cashed and disappear? I received the coupon book with envelopes which I put the check in and mail it. Im almost afraid to do this. I want this matter resolved as I will not give up. This is hard earned money to just throw down the drain. I will keep going until the money is found and what it went to. I have double checked to be sure and no it was never posted.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jeff w

    1 star

    03/28/2024

    I have 2 properties that had a company called click pay would collect the HOA funds from my savings account and transfer the money to the HOA account . This has been going on since 2004 . I found out in February that click pay stopped making payments on one of the HOA accounts. I called to get everything fixed and up to date. Now it went to Red Rock Financial Services and a $51.50 HOA fee turned into a $3500 fee.

    Local BBB

    BBB of Southern Nevada, Inc.

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