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Find a Location

My Auto Service LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMy Auto Service LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers smog

    Business Details

    Location of This Business
    7870 W Ann Rd STE 170, Las Vegas, NV 89149-5602
    BBB File Opened:
    2/5/2010
    Years in Business:
    15
    Business Started:
    2/18/2009
    Business Started Locally:
    2/18/2009
    Business Incorporated:
    2/9/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Contact Information

    Principal

    • Mr. James Lodge, President/Owner

    Customer Contact

    • Mr. James Lodge, President/Owner
    • Ms. Tasha Kroeker, Business Manager
    Additional Contact Information

    Fax Numbers

    • (702) 242-1708
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    In late August I requested that My Auto Service perform a repair on the fuel pumps on front/rear tank on my 1994 F-250 XL. The truck was returned in disrepair: the dashboard was removed and parts missing, power to the rear tank fuel pump was removed, the cabin fuel tank switch was dissembled, a new battery was destroyed beyond repair and had to be replaced, electrical issues with multiple systems are now present on the truck (windshield wipers, washer fluid, radio, CB radio, etc), and severe internal damage was done to the engine. The My Auto Service employee stated that they used "break cleaner" to run the engine to move the truck into the shop. Further inspection has found several bent rods and destroyed valves after the truck was in the care of My Auto Service due to the use of break cleaner as fuel. Upon filling up my front tank, gasoline poured out of the top of the fuel tank making the truck unsafe to operate. My Auto Service was responsible for the assembly of the front fuel tank and replacement of the fuel pump to industry standards, which in its current state is inoperable. I request a reimbursement of the services charged and reasonable compensation for damage done to the vehicle.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Haru L

    1 star

    07/13/2023

    I received an estimate on a repair that was three times the amount of another shop where I ended up having the work done. We went back to show them the receipt and the mechanic admitted to adding service that was unnecessary. It is clear that they either tried to rip me off or they don't know what the they are doing. Either way, shame on them!

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

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