Business ProfileforLexus of Las Vegas

My vehicle was being recalled by Lexus to have the airbags replaced. The vehicle was taken to Lexus of Las Vegas and I requested they look into the retractrable roof also. When the vehicle was returned, the climate control had caught fire. I was told it was like that when it arrived. The a/c was working fine when I arrived and was in use in the 110 degree heat. I was told they could not check the roof since the button was on the climate control panel, but they billed me for the inspection as well as an additional $35 without any reason given. "It is what they do sometimes" I was told the the service agent. I paid the money before they could do any more damage. I was also handed an estimate for $4000 for the repair of the damage they had caused.Once i received the vehicle back, I found the climate control console hanging off, not fully installed. I pulled it out and found the smoked components on the circuit board. The obvious apparent cause for the damage appears to be the way the ribbon connector was re-inserted into its base. The contacts were bent over each other and shorting out. There is no possible way the a/c could have been working with this direct short. The other ribbon connector was also damaged, as if they used a pliers to push in the delicate ribbon.I asked to speak with the service manager and was scheduled for another day. When we spoke, he stated that he had pictures of it not working. He never showed me anything and it was not necessary since I knew it did not work. He told me there was nothing they would do to rectify the issue.