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Find a Location

Findlay Cadillac has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFindlay Cadillac

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/17/2012

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    993 Auto Show Dr, Henderson, NV 89014-6714
    BBB File Opened:
    11/1/1962
    Years in Business:
    64
    Business Started:
    8/14/1959
    Business Started Locally:
    1/1/1967
    Business Incorporated:
    8/14/1959
    Accredited Since:
    1/17/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Findlay Cadillac / Saab
    • Findlay Oldsmobile/Saab
    • Findlay Saab
    • Pete Findlay Oldsmobile
    Business Management
    • Mr. Emmanuel Epino, General Manager
    Contact Information

    Principal

    • Mr. Emmanuel Epino, General Manager

    Customer Contact

    • Mr. Clifford Findlay, President
    • Mr. Bill Young, Service Manager
    • Mr. Scott Trombley, General Sales Manager
    • Mr. Emmanuel Epino, General Manager
    • Mr. Jeff Eenhaus, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (702) 558-3147
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    We were going to purchase a used car from Findlay Cadillac, so we put down a $1000 deposit, and were promised the deposit was fully refundable if we changed our mind. After that their people started jerking us around and making us jump through a ridiculous number hoops with their "finance department", which is complete nonsense because we agreed that we would bring a cashier's check for the full amount of the purchase - NO FINANCING REQUIRED.We tried to jump through their hoops, but at some point they just ghosted us: no calls, no emails, no texts, no responses to anything. It's now been multiple business days with ZERO RESPONSE from them. These criminals obviously defrauded us out of the $1000 deposit. I am hopeful that the BBB can get our money returned without thee need to file a lawsuit.The saleman's name is *********************************; it seems like he just took our check and pocketed the money, though I do not have any proof of that (since they have completely ignored all of our attempts to contact them.)
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    nora g

    1 star

    12/24/2022

    BUYER BEWARE!! I purchased a 2022 Lincoln Continental with 20k miles, 45k dollars, on Nov. 25, 2022. The car would not start on Dec. 15, 2022. When I bought the car, Mark, the salesman, assured me the car passed all diagnostic testing. Today is Dec. 25, 2022 & the car is still in the shop. They have no idea when it will be fixed as there is a parasitic drain on the battery they can't identify. The communication with Colton from service has been abysmal. Terrible service, communication & I will be getting rid of this car as soon as I can.

    Local BBB

    BBB of Southern Nevada, Inc.

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