BBB Accredited Business since 12/30/2008
Ed Bozarth Nevada Chevrolet
Phone: (702) 967-5500Fax: (702) 967-5502
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Customer Reviews Summary
|Dec. 05, 2013||Today I took my 13 year old Silverado into ******* Chevrolet and immediately was asked to drive into the customer service area. I spoke to a gentleman named **** and he told me that there was a 2-3 hour wait. He asked what the problem was and I indicated that I thought that a fuse had blown causing my door locks to stop working. He stated that he would get some fuses to test out my theory and low and behold, after he installed a new fuse, everything worked again. He then gave me an extra fuse and told me if it happened again, I could change the fuse myself. When I asked how much I owed, he said it was on him and that I should just come in again when I need service. Now that is how to win over a customer.
Having just moved to Las Vegas from California, I was shocked at how friendly everyone was and how they did what helped me out the most without taking my time or money. I will certainly become a loyal customer.
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.