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Southern Nevada

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BBB Accredited Business since 02/15/2013

Cool Air Now

Find a Location

Phone: (702) 605-6100Fax: (702) 294-1073View Additional Phone Numbers1918 E Charleston Blvd, Las VegasNV 89104-1913 Send email to Cool Air Now

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BBB Accreditation

A BBB Accredited Business since 02/15/2013

BBB has determined that Cool Air Now meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Cool Air Now's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Cool Air Now

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 04/26/2010Business started: 02/21/2006Business started locally: 09/13/2006
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: March 2011, NV

Business Management
Principal: Mr. Juan Sotelo (Owner)
Contact Information
Customer Contact: Tim Naas (General manager)
Business Category

Air Conditioning Contractors & Systems, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Heating Contractors

Hours of Operation
Mon: 07:00 AM to 11:30 PMTue: 07:00 AM to 11:30 PMWed: 07:00 AM to 11:30 PMThu: 07:00 AM to 11:30 PMFri: 07:00 AM to 11:30 PMSat: 07:00 AM to 11:30 PMSun: 07:00 AM to 11:30 PM
Alternate Business Names
Sotelo Air, Inc
Industry Tips
Air Conditioning Service and Maintenance
Fall Inspections Make for Warmer Winters
Heating Your Home

Customer Review Rating plus BBB Rating Summary

Cool Air Now has received 5.00 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.