How would you like to attract new business, build customer satisfaction and see your company recognized by area community and business leaders? Does your customer service shine?
If you are a business owner, manager, sales or customer service coordinator, the BBB of SC Foundation's Excellence in Customer Service (EICS) program can be a tremendous benefit to you.
Not only do companies improve their customer service by participating in the EICS award program, they leverage this award in their marketing. Hear from four local companies about how they will leverage the EICS award in their marketing efforts.
Designed to recognize superior customer service and help businesses improve their service practices, EICS is a comprehensive process to analyze your service, enhance it and integrate a philosophy of continuous improvement.
We invite you to participate in our program. Businesses that apply and meet the criteria are honored with the Excellence in Customer Service Award at a special banquet attended by the region's top community and business leaders. You don't have to be a BBB Accredited Business to apply for the award.
Click here to learn more about EICS and how it can benefit your organization.
The deadline for the 2011 application is May 13, 2011. We recommend you start the application process as soon as possible. Click here for the 2011 EICS Application form.