The BBB Eye - How to Help Prevent Identity Theft

November 29, 2010
thief taking credit cardAs much fun as the holidays are, it’s a time when scam artists come out in full force. They know we are feeling generous, which makes it the perfect time to play on our sympathy, kindness and concern for others. So this month on The BBB Eye, we’re going to give you an update on the latest scams to watch out for.

In our segment, How to Help Prevent Identity Theft, Katie Carrol of your BBB sits down with Hazel Heckers from the Colorado Bureau of Investigation to discuss ways to catch identity theft early and what to do if you have become a victim of identity theft.

The Colorado Bureau of Investigation (CBI) is one of the premier law enforcement agencies in the state of Colorado. Working closely with other state authorities, CBI addresses specific issues of concern to the consumer. Hazel Heckers works for the CBI in the identity theft and fraud division, helping those who have been victims of crimes.

Heckers is also a victim advocate; someone who is there to help those who fall prey to these crimes better understand the resources that are available. She helps consumers restore their good name. Another important part of her job is to educate victims on how the criminal justice system works, why the process takes as long as it does, and why officers ask specific questions in the manner they do.

The Colorado Bureau of Investigation has three simple rules to help protect you from financial crimes:

  1. Guard your personal information; don’t let anyone see it.
  2. Check your personal accounts such as bank and credit cards regularly to make sure money on the statement is actually money you spent.
  3. Check your credit report annually. Anyone can get a free credit report once a year by going to
For more information visit or call the Colorado Bureau of Investigation at (303) 239-4649.

The BBB Eye airs on PPLD-TV, Channel 17 on Tuesdays and Thursdays at 11:00 a.m., 2:00 p.m. and 7:00 p.m., and then again on Saturdays at 6:00 p.m.