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Better Business Bureau ®
Start With Trust®
Southern Colorado
BBB Excellence Awards - Customer Service

Do you play well with others? Are you involved in process management, training, or customer focus strategies and development? Do you have good analytical, writing and oral communication skills?

If you answered yes to any of these questions, we have an opportunity for you! We are looking for evaluators to review program applications and to conduct on-site visits. Evaluators play a crucial role in the success of the program.

Tell me about the BBB Excellence Awards - Customer Service.
BBB Excellence Awards - Customer Service is a comprehensive customer service improvement program run by volunteers. All companies in southern Colorado are invited to participate. The program culminates at an awards gala in September where participants and award recipients are recognized.

What’s in it for me?
Gain customer service training, knowledge and insight. Find out first-hand about best customer service practices. Help your company grow with the knowledge and experience gained as an evaluator. Expand your exposure to various industries and their customer service systems and processes. Increase your professional network.

What skills do I need?
Evaluators should have expertise in one of the following areas:  customer service, process management, linking process improvements to business results, training or customer focus strategies. Although not a requirement, it is helpful for evaluators to have previous assessment experience such as evaluating or preparing applications for internal, state, or local award programs. Of course, evaluators must meet the highest standards of ethical behavior. A variety of backgrounds and experience can be transferable to the evaluator role.

Will I receive training?
As an evaluator, you will receive training and mentorship by experienced evaluators as you participate in the process.

How do I apply and/or find out more?

Application

 


Contact excellence@bbbsc.org for more details.