If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review and monitoring for continued compliance and for support of BBB services to the public.
BBB Code of Business Practices represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete all application procedures will be accredited by BBB. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.
BBB accreditation does not mean that the business’s products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Colorado Springs Office
25 North Wahsatch Avenue
Colorado Springs, CO 80903
Phone: (719) 636-1155
Fax: (719) 636-5078
*Customer service representatives are available Monday through Friday 8:00AM to 5:00PM MST
131 South Main Street
Pueblo, CO 81003
Phone: (719) 542-1605
*Customer service representatives are available Monday-Appointment Only Tuesday-Friday 9:30am to 11:30am and 1:30pm to 3:30pm
BBB Business Reviews are available 24 hours a day, seven days a week by calling (719) 636-1155 and pressing the number 5 when prompted or by using the Check out a Business or Charity link on this website.