BBB Business Review

BBB Accredited Business since 11/16/2008

Webster University - Tech Center Dr

(719) 590-73405475 Tech Center Drive, Suite 110, Colorado SpringsCO 80919-2336 Send email to Webster University - Tech Center DrView Additional Web Addresses

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Description

Webster University is a private, non-profit liberal arts university, offering Masters degrees and undergraduate degree completion degrees here in the Colorado Springs Metropolitan area.

BBB Accreditation

A BBB Accredited Business since 11/16/2008

BBB has determined that Webster University - Tech Center Dr meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Webster University - Tech Center Dr's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Webster University - Tech Center Dr

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Schools - Academic - Colleges & Universities, Schools - Academic - Elementary & Secondary, Educational Consultants

Additional Information

top
BBB file opened: 04/24/1986Business started: 01/23/1915Business started locally: 01/01/1977
Licensing, Bonding or Registration

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the state of Colorado are located here

Type of Entity

Nonprofit Corporation

Contact Information
Principal: Ms. Margaret Reed (Senior Director)
Business Category

Schools - Academic - Colleges & Universities, Schools - Academic - Elementary & Secondary, Educational Consultants

Products & Services

MBA
MA: Busn.& Org. Secr. Mngt.,HRDV, HRMG, ITM, Management and Leadership, International Relations, Procurement
MS in: Space Systems Operational Mngt, Finance, and Environmental Mngt.
MHA;
UG: degree completion in Management and Business Admin

Hours of Operation
Mon: 09:00 AM to 07:00 PMTue: 09:00 AM to 07:00 PMWed: 09:00 AM to 07:00 PMThu: 09:00 AM to 07:00 PMFri: 09:00 AM to 04:30 PMSat: ClosedSun: Closed
Refund and Exchange Policy

100% during first two weeks of term.
50% in week 3.
25% in week 4.
Full refund for extenuating circumstances.

Service Area

Colorado Springs, Monument, USAFA, Peterson, Fort Carson, Manitou, Fountain, Peyton, Denver, and Pueblo areas

Industry Tips
Scholarship Scams
For Profit Colleges

Photos & Videos

Photographs

1 Photo

Map & Directions

Map & Directions

Address for Webster University - Tech Center Dr

5475 Tech Center Drive

Colorado Springs, CO 80919-2336

To | From

LocationsX

1 Locations

  • 5475 Tech Center Drive
    Suite 110 

    Colorado Springs, CO 80919-2336(719) 590-7340

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Colorado. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Webster University - Tech Center Dr is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Beginning August 1, 2013, the BBB of Southern Colorado began publishing complaint details for any written or electronic complaint received AFTER October 20, 2012.

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Industry Tips for Schools - Academic - Colleges & Universities

Scholarship Scams
For Profit Colleges
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BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.