BBB Business Review

BBB Accredited Business since 12/16/2009

Integrity Roofing and Painting, LLC

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Phone: (719) 488-2800Fax: (719) 488-2860View Additional Phone Numbers115 N Union Blvd, Colorado SpringsCO 80909-5703 Send email to Integrity Roofing and Painting, LLCView Additional Web Addresses

View BBB Rating for Integrity Roofing and Painting LLC's headquarters.

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We are a Southern Colorado Company servicing our clients with roof replacements, painting and home repairs. We offer insurance claim assistance when needed. We are licensed and fully insured for your protection.

BBB Accreditation

A BBB Accredited Business since 12/16/2009

BBB has determined that Integrity Roofing and Painting, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for Integrity Roofing and Painting LLC. BBB located in , has the full report as that BBB handles all complaints for Integrity Roofing and Painting LLC.

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on Integrity Roofing and Painting, LLC

Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4 Customer Reviews

Additional Information

BBB file opened: 12/03/2009Business started: 01/01/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pikes Peak Regional Building Department
2880 International Cir
Colorado Springs, CO 80910
(719) 327-2880

Type of Entity

Limited Liability Company

Contact Information
Principal: Ms. Teresa Fristoe (Owner)Mr. Jerry Fristoe (Owner)
Business Category

Roofing Contractors, Insurance Claim Processing Services, Remodeling Services, Construction & Remodeling Services, Roofing Service Consultants, Commercial Roofing, Roof Structures, Roof Decks, Painting Contractors, Home Improvements, Contractor - Remodel & Repair

Products & Services

We exceed manufacturer's requirements with our roof installation. In addition to roof replacements, we also repair roofs, paint exteriors and interiors, replace gutters and damaged windows. We help with insurance claims for smooth processing.

Hours of Operation

call us 24 hours, 7 days a week

Refund and Exchange Policy

Integrity Roofing and Painting offers a 2-year Limited Warranty for its work. The warranty, at no cost to the client, covers all repairs to leaks resulting from defects in workmanship and materials furnished by IRP which occur within 2 years from the date of completion.

*Details do apply. Please feel free to contact the office with any questions.

Service Area

Southern Colorado, Front Range, Denver

Industry Tips
Contractor Advice

Photos & Videos


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5 Photos

Map & Directions

Map & Directions

Address for Integrity Roofing and Painting, LLC

115 N Union Blvd

Colorado Springs, CO 80909-5703

To | From


1 Locations

  • 115 N Union Blvd 

    Colorado Springs, CO 80909-5703(866) 576-6326
    (719) 488-2800
    Fax: (719) 488-2860

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Colorado. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Integrity Roofing and Painting, LLC is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (866) 576-6326

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Beginning August 1, 2013, the BBB of Southern Colorado began publishing complaint details for any written or electronic complaint received AFTER October 20, 2012.


Industry Tips for Roofing Contractors

Contractor Advice

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.