We built our dream home that has been a nightmare for almost 3 years. During this process we were referred to Dynamic Exteriors to assist determining what, if anything, was wrong with our roof.
*** from Dynamic Exteriors came out to investigate our situation. He not only found the problem, but found a great deal more that our builder performed poorly. *** was very knowledgable, thorough, and professional that I can't imagine using anyone else for this work.
My wife and I consider *** to be a trusted advisor for all things roof\exterior related on our home.
Thank you, ***!
This customer had a POSITIVE experience with this business.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague.
The initial project estimate was reasonable which got him the contract. Once he had the contract and initial downpayment, he disappeared for weeks. I kept trying to contact him with no response. Several weeks into this process, I text messaged him that I was going to take the project to another contractor. He got a crew out within a few days and started work. Work progressed very quickly which ordinarily wouldn't have been an issue, but when problems arose; he was MIA. He did not return phone calls, text messages or e-mails. Not to mention that he took the initial signed contract and discarded it, came up with a new contract which was significantly higher in price (with no explanation for the increase in cost). Then, when I wanted things that were done incorrectly, corrected, he wanted an additional $850. I do not think this is reasonable or good customer service. 4 months in, the project is still not complete and I am very unhappy with his performance and extremely unhappy with the lack of communication which led to these problems. overall extremely poor customer service and poor workmanship, this is an update to a previous review. I hired this contractor to do a bedroom addition by converting a garage space to a bedroom, consistently unable to reach the contractor, when problems arose; couldn't reach the contractor. Then when I wanted mistakes and incorrectly done work corrected, I was told it would cost me an additional $850 dollars. I declined and will hire another contractor to correct the incorrect and incomplete work, poor workmanship is evident in the garage, where the sheetrock was taken completely down to the concrete floor. when I actually drive my car into the other garage space, the ice and snow drip off of the car and will ruin the sheetrock....mold, destroyed wall, everything else you would expect from water meeting the sheetrock.. So I cannot actually use the garage space which is attached to the house unless it is a dry day.......I'm not happy with this at all. Poor, poor, poor experience and totally unexpected from someone who is supposed to be a "MASTER" workman, and who stated that all of his workers are "MASTER" electricians, contractors, etc. etc. Judging by the paint and workmanship of my job; this is a complete and total llie.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
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