BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 11/30/2003

CityStar.com

(800) 689-6148View Additional Phone Numbers2 N Cascade Ave #1100, Colorado SpringsCO 80903-1630 Send email to CityStar.comView Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

CityStar maintains 300 city directory sites that get 15 million hits a month. It's promoted on TV, radio, print, billboards and on the Web. Thousands of websites link to CityStar, and it has top rankings in search engines for thousands of keywords.

BBB Accreditation

A BBB Accredited Business since 11/30/2003

BBB has determined that CityStar.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised CityStar.com's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on CityStar.com

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/03/1997Business started: 12/19/1996
Type of Entity

Corporation

Incorporated: December 1999, CO

Contact Information
Principal: Mr. Artie Romero (President)
Business Category

Internet Marketing & Advertising

Products & Services

CityStar carries no paid advertising. It provides various types of directory listings including a screenshot and a link to the client's business website for an affordable monthly or one-time, flat rate fee.

Hours of Operation
Mon: 08:00 AM to 07:00 PMTue: 08:00 AM to 07:00 PMWed: 08:00 AM to 07:00 PMThu: 08:00 AM to 07:00 PMFri: 08:00 AM to 07:00 PMSat: 08:00 AM to 04:00 PMSun: 11:00 AM to 04:00 PM
Refund and Exchange Policy

All listings may be changed or cancelled at any time. Monthly listings may be cancelled at any time, and prepayments for unused full months will be refunded. CityStar does not offer pro-rated refunds for partial months. Perma Listings, sold for a one-time, flat rate fee, are maintained in perpetuity or until cancelled, and are not refundable.

Service Area

Worldwide in 21 countries

Alternate Business Names
CityStar Group Inc

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.