BBB Accredited Business since 03/01/2011
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A BBB Accredited Business since 03/01/2011
BBB has determined that California Casualty meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised California Casualty's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 20 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||6|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||12|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
3 Customer Reviews on California Casualty
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Business ManagementPrincipal: Mr. Chuck Muenzen (VP, Underwriting & Product Development)
Contact InformationMr. Beau Brown (Chairman/President/CEO)
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