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Find a Location

Wirenut Home Services has 1 locations, listed below.

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    Business ProfileforWirenut Home Services

    Plumbing and Heating
    BBB accredited business

    Additional business information

    Additional Info:
    WireNut Home Services is a proud 7-time record holder for the BBB of Southern Colorado's Excellence in Customer Service (EICS) award. EICS uses Malcolm Baldrige-like criteria to evaluate and recognize businesses that demonstrate excellent customer service.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.37/5stars

    Average of 218 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/16/2004

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We offer Same Day Heating, Electric, Air Conditioning Repairs, Plumbing, Preventative Maintenance, and Installations.
    Serving Colorado Springs, Denver, Pueblo, and Boulder homeowners since 2004.

    Products & Services

    Furnace Repair

    Electrician

    Air Conditioner Repair

    Heater Repair

    Air Conditioning Repair

    Heating and Air Conditioning

    Electrical Repair

    Water Heater Replacement

    Plumbing

    Water Heater Repair

    Electrician Colorado Springs

    Furnace Colorado Springs

    Drain Cleaning

    Duct Cleaning

    Indoor Air Quality

    Hydrojetting

    Trenchless Sewer Repair

    Backup Generator Install

    Furnace Replacement

    AC Install

    Air Filtration

    Business Details

    Location of This Business
    525 Babcock Rd, Colorado Springs, CO 80915-3626
    BBB File Opened:
    10/4/2004
    Years in Business:
    19
    Business Started:
    7/22/2004
    Business Started Locally:
    7/22/2004
    Accredited Since:
    10/16/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    104
    Alternate Business Name
    • The Wirenut
    • AirFlow Pros Heating & Air Conditioning
    Business Management
    • Mr. Trent Urban, President
    • Ms. Michelle Shepard, Accounting
    • Mr. Warren Peacock
    • Mr. Jonathan Post, Operations Manager
    Contact Information

    Principal

    • Mr. Trent Urban, President
    Additional Contact Information

    Customer Complaints

    36 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Invoice date: 03/28/2023; Invoice#: *********; Contract Amount: ********; Work began 05/22/2023. On 12/21/2023: The ************************ Inspector said the work done by Wirenut did not pass inspection. He showed me that the outlets were not rewired with new wire per contract among other things that were not done or done right. 01/25/2024: Wire Nut sent an electrician to take pictures of the wiring etc., inside and outside the house. He stopped taking pictures and told my husband that he could see that the work wasn't right. 01/26/2024: I contacted the finance company, GreenSky, requesting to suspend payments until Wirenut follows through with the contract. I am paying for work that didn't happen and for work that was not done right.02/02/2024: I called Wirenut and left a message requesting to speak to someone in management who will help see that the work gets done per the contract and pass inspection. Wirenut has not returned the call.02/06/2024: ******** representative said they were reaching out to the merchant (Wirenut). To my knowledge, Wirenut has not responded. 02/14/2024: Wirenut has not followed up with scheduling to replace and fix wiring, breakers, etc., per the contract and the Permit Inspection Report.
    Read More

    Customer Reviews

    218 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Curtis H

    5 stars

    04/15/2024

    ****** is very knowledgeable and explained everything he was going to do and the features of the replacement power panel he was installing. He also explained how the electrical code had changed since my panel was installed when my house was built 40 years ago to handle the increasing demand for electricity use. He also gave us periodic updates in the progress of work and if there were any issues and the solutions they had to implement. Very personable, hard working, and got the work done !!! ****** explained the features of the surge protector and the locations of the multiple new replacement smoke/carbon monoxide detectors that were installed. He also said to call Wire Nut if there were any problems.

    Local BBB

    BBB of Southern Colorado

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