This Business is not BBB Accredited
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Cheyenne.comp is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Cheyenne.comp's rating include:
- Failure to respond to 3 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Additional Complaint Information
Media Alert January 19, 2007
Computer Repair Scam
The BBB of Southern Colorado has received calls from consumers about a mobile computer repair company called Advanced Computer Systems. According to reports, owner Donald J. Brown (also known as Joe Don Brown) is being hired to either repair computers or install firewalls and other protective software on consumers' computers. Instead of providing this service, Brown is installing a password that blocks the consumer from accessing his or her information.
Consumers we have heard from are saying that even if they are fortunate enough to get their computer back from Brown, which many of them do not, those computers that are returned are encrypted with a password that blocks access to all information.
The Cascade, Colorado-based company also does business under the following names: Advanced Mobile Computer Repair, DJB, Pueblo Mobile Computer, Tri Lakes Mobile Computer, Advanced Computer Repair, Mad Mountain Productions and Springs Mobile Computers.
According to the BBB of SC's files, this company has a long history of complaints.
Advanced Computer Systems has been the subject of investigation by the El Paso Country District Attorney's office, which has a number of complaints on record.
We have several victims that are willing to speak to the media about their experience with Mr. Brown's company.
As always, we encourage consumers to call the BBB of SC at 719-636-1155 before doing business with a company and to check the company's reliability report on our Web site at www.bbb.org.
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Cheyenne.comp
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.BBB file opened: 03/25/2003Business started: 03/25/2003
Contact InformationPrincipal: Mr. Donald Brown Barbara Brown
Computers - Service & Repair