BBB Business Review

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This Business is not BBB Accredited

Cheyenne.comp

(719) 684-0223View Additional Phone NumbersPO Box 592, CascadeCO 80809-0592 ! There is an alert for this business !

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BBB Accreditation

Cheyenne.comp is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Cheyenne.comp's rating include:

  • Failure to respond to 3 complaints filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Complaint Information

Media Alert January 19, 2007
Computer Repair Scam
The BBB of Southern Colorado has received calls from consumers about a mobile computer repair company called Advanced Computer Systems. According to reports, owner Donald J. Brown (also known as Joe Don Brown) is being hired to either repair computers or install firewalls and other protective software on consumers' computers. Instead of providing this service, Brown is installing a password that blocks the consumer from accessing his or her information.
Consumers we have heard from are saying that even if they are fortunate enough to get their computer back from Brown, which many of them do not, those computers that are returned are encrypted with a password that blocks access to all information.
The Cascade, Colorado-based company also does business under the following names: Advanced Mobile Computer Repair, DJB, Pueblo Mobile Computer, Tri Lakes Mobile Computer, Advanced Computer Repair, Mad Mountain Productions and Springs Mobile Computers.
According to the BBB of SC's files, this company has a long history of complaints.
Advanced Computer Systems has been the subject of investigation by the El Paso Country District Attorney's office, which has a number of complaints on record.
We have several victims that are willing to speak to the media about their experience with Mr. Brown's company.
As always, we encourage consumers to call the BBB of SC at 719-636-1155 before doing business with a company and to check the company's reliability report on our Web site at www.bbb.org.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Cheyenne.comp

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.

BBB file opened: 03/25/2003Business started: 03/25/2003
Contact Information
Principal: Mr. Donald Brown Barbara Brown
Business Category

Computers - Service & Repair

Alternate Business Names
Advanced Computer Systems, Advanced Computer Repair, Advanced Mobile Computer Repair, D J B, Tri-Lakes Mobile Computer, Pueblo Mobile Computer, Mad Mountain Productions, Springs Mobile Computers, Traveling Teks LLC, Traveling Tecks Franchise LLC, North East EL Paso County Computer Repair

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.