BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 05/01/2006

CarpetCare Craftsman

(719) 391-06234547 E Platte Ave, Colorado SpringsCO 80915-4114

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The Carpet Care Craftsman, Inc. is an IICRC Certified Firm and a Carpet & Rug Institute, Seal of Approval Service Provider. All technicians are required to participate in 4 year apprenticeship program. Goal: "Deliver Absolute Customer Satisfaction"

BBB Accreditation

A BBB Accredited Business since 05/01/2006

BBB has determined that CarpetCare Craftsman meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised CarpetCare Craftsman's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on CarpetCare Craftsman

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/05/2000Business started: 04/26/1998
Type of Entity

Corporation

Incorporated: April 2001, CO

Contact Information
Principal: Mr. Allen Shipley (President)
Business Category

Carpet & Rug Cleaners, Upholstery and Rug Cleaning, Upholstery & Carpet Cleaning, Carpet & Rug Dyers, Upholstery Cleaning, Carpet & Rug Repair

Products & Services

Carpet Repairs - Re-Installs & Re-Stretches
Carpet Inspections
Upholstery Cleaning
Odor Control
In Shop Cleaning Facility for Area Rugs
Un-Wanted Color Removal
Color Loss Restoration
Water Damage Restoration
Senior Carpet Inspector Available

Hours of Operation
Mon: 08:00 AM to 05:00 AMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: ClosedSun: Closed
Refund and Exchange Policy

Carpet is a multilayered surface that can hide contaminates not visible prior to cleaning. Gravity pulls water to the base of the yarn evaporation draws everything back to the surface or tips of the surface yarns. Sometimes spots appear that were not there before. CarpetCare Craftsman anticipates this and returns for "FREE": to perform any touch ups, sometimes more than once.

"We Guarantee Clean or it is FREE!"
Allen Shipley, President/CEO

Service Area

El Paso County

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.