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BBB Business Review

BBB Accredited Business since 11/30/2003

Online Business Systems (Headquarters)

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(888) 421-48506946 N Academy Blvd #166, Colorado Springs, CO 80918View Additional Web Addresses

BBB Accreditation

A BBB Accredited Business since 11/30/2003

BBB has determined that Online Business Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

1 of 2 Locations are BBB Accredited
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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Online Business Systems' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 315 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

315 complaints closed with BBB in last 3 years | 197 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues88
Billing / Collection Issues59
Delivery Issues16
Guarantee / Warranty Issues10
Problems with Product / Service142
Total Closed Complaints 315

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

Additional Information

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Online Business Systems' distributors have acquired the rights to sell using the name Online Business Systems headquartered in Colorado Springs, CO. Their distributors are not automatically BBB Accredited. Each individual distributor must apply on their own behalf. The Web site their distributors have access to is owned by Online Marketing Solutions, Inc. dba Online Business Systems and does not display the BBB Online Trust Mark. Only Online Business Systems - BBB Accredited Business, has the Online BBB Trust mark. Each individual distributor is independently owned and operated.

Per representatives of the Online Business Systems, consumers with questions are welcome to contact the company directly through their support form at www.ContactOBS.com

BBB file opened: 02/18/2003Business started: 12/22/1998Business started locally: 09/01/2002
Type of Entity

Corporation

Incorporated: December 2001, BC

Contact Information
Primary Contact: Amanda Schaffer (Customer Support Manager) Ashley Hogg (Director of Operations)
Business Category

Business Opportunity Companies, Nutritionists, Multi-Level Selling Co.

Products & Services

Per the company, "Online Business Systems is a 'marketing company' that offers an opportunity to become an Herbalife distributor utilizing some modern methods of marketing and a system of operation that has been proven to be successful in a MLM untraditional way (not solely based on friends and family). "Business Opportunity presented is an online method of operating an Herbalife International® independent distributorship.""

Alternate Business Names
Income at Home, Online Business Systems - Nat'l Customer Svc Ctr, Online Marketing Solutions, Centurion Media Group
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.
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