BBB Business Review

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BBB Accredited Business since 01/22/2004

Lighthouse Automotive LLC

(719) 634-00052499 E Platte Ave, Colorado SpringsCO 80909-6038 Send email to Lighthouse Automotive LLC

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Description

Lighthouse Automotive is our very own Colorado Springs full service auto repair and maintenance facility. Owner, ASE certified technician, Rylan Blair, is usually found onsite leading a team of some of the most experienced, professional auto techs.

BBB Accreditation

A BBB Accredited Business since 01/22/2004

BBB has determined that Lighthouse Automotive LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Lighthouse Automotive LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Lighthouse Automotive LLC

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3 Customer Reviews

Additional Information

top
BBB file opened: 12/09/2003Business started: 10/15/2003
Type of Entity

Limited Liability Company

Contact Information
Principal: Rylan Blair (owner)
Business Category

Auto Repair & Service, Auto Services - Oil & Lube, Auto Services, Wheel Alignment, Frame & Axle Service - Auto, Transmissions - Automobile, Radiators - Automotive, Mufflers & Exhaust Systems, Lubricating Service - Automotive, Brake Service, Auto Repair - Maintenance, Auto Headlight Restoration, Auto Repairing - Foreign, Auto Electric Service, Auto Diagnostic Service, Alternators & Generators - Auto Repair, Auto Air Conditioning, Clutches

Products & Services

Engines, transmission, radiator, suspension, steering, oil changes, tune up, brakes, air condition, diagnostics, factory maintenance, belts, hoses, filters, exhaust, starters, alternators, axles, wiring, electrical, heating, fuel, bearings, cooling systems

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: ClosedSun: Closed
Refund and Exchange Policy

Napa Autocare "Peace of Mind" Nationwide Limited Warranty 12 Months/12000 Miles

Service Area

Colorado Springs and Surrounding Area

Industry Tips
Auto Repair
Auto Service Contracts

Customer Review Rating plus BBB Rating Summary

Lighthouse Automotive LLC has received 4.6 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.