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BBB Accredited Business since 08/22/2002
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We are Colorado Springs award winning, premier automotive maintenance and repair shop. Serving Colorado since 2001, locally owned and operated. Bring your car to us, we'll earn your trust!
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A BBB Accredited Business since 08/22/2002
BBB has determined that Aspen Auto Clinic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Aspen Auto Clinic's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
All complaints regarding Aspen Auto Clinic's six locations in Colorado Springs and Denver are handled by the BBB of Southern Colorado.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||10|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
30 Customer Reviews Customer Reviews on Aspen Auto Clinic
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||30 Customer Reviews|
Type of Entity
Incorporated: January 2004, CO
Business ManagementPrincipal: Cliff Parker (Customer Relations Mgr)
Contact InformationCustomer Contact: Robbie Kirkland (Marketing Director)Mr. Greg Bunch (Owner) Cindy Crosby (Accounting and Office Manager)
Auto Repair & Service, Auto Services - Oil & Lube, Auto Services, Wheel Alignment, Frame & Axle Service - Auto, Radiators - Automotive, Brake Service, Auto Repairing - Foreign, Auto Repair & Service - Diesel, Auto Electric Service, Auto Diagnostic Service, Auto Air Conditioning, Tire Dealers
Products & Services
Auto repair, car, truck repair, oil changes, maintenance, air conditioning, diagnostic service, electric service, alignments, diesel repair, radiators, cooling system repairs, suspension, batteries, fuel systems, timing belts, tires, brakes, towing
Hours of OperationMon: 07:00 AM to 06:00 PMTue: 07:00 AM to 06:00 PMWed: 07:00 AM to 06:00 PMThu: 07:00 AM to 06:00 PMFri: 07:00 AM to 06:00 PMSat: 08:00 AM to 05:00 PM
Refund and Exchange Policy
3 year/36,000 Mile Warranty on parts and labor.
Colorado Springs and Front Range Area
Alternate Business NamesAspen Coachworks
Industry TipsAuto Repair
Auto Service Contracts
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview