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Find a Location

Aspen Auto Clinic has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspen Auto Clinic

      1755 Jet Stream Dr Colorado Springs, CO 80921-3682

      BBB Accredited Business
    • Aspen Auto Clinic

      4055 Tutt Blvd Colorado Springs, CO 80922-2508

      BBB Accredited Business
    • Aspen Auto Clinic

      1619 N Union Blvd Colorado Springs, CO 80909

      BBB Accredited Business
    • Aspen Auto Clinic

      279 Beacon Lite Rd Unit A Monument, CO 80132-9111

      BBB Accredited Business
    • Aspen Auto Clinic

      4401 Mark Dabling Blvd Colorado Springs, CO 80907-4227

      BBB Accredited Business

    Business ProfileforAspen Auto Clinic

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/16/2002

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are Colorado Springs award winning, premier automotive maintenance and repair shop. Serving Colorado since 2001, locally owned and operated. Bring your car to us, we'll earn your trust!

    Products & Services

    Auto repair, car, truck repair, oil changes, maintenance, air conditioning, diagnostic service, electric service, alignments, diesel repair, radiators, cooling system repairs, suspension, batteries, fuel systems, timing belts, tires, brakes, towing

    Business Details

    This is a multi-location business.

    Find a Location

    Aspen Auto Clinic has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspen Auto Clinic

        1755 Jet Stream Dr Colorado Springs, CO 80921-3682

        BBB Accredited Business
      • Aspen Auto Clinic

        4055 Tutt Blvd Colorado Springs, CO 80922-2508

        BBB Accredited Business
      • Aspen Auto Clinic

        1619 N Union Blvd Colorado Springs, CO 80909

        BBB Accredited Business
      • Aspen Auto Clinic

        279 Beacon Lite Rd Unit A Monument, CO 80132-9111

        BBB Accredited Business
      • Aspen Auto Clinic

        4401 Mark Dabling Blvd Colorado Springs, CO 80907-4227

        BBB Accredited Business
      Location of This Business
      1755 Jet Stream Dr, Colorado Springs, CO 80921-3682
      BBB File Opened:
      1/1/2001
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Business Incorporated:
      5/27/2004
      Accredited Since:
      8/16/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Aspen Coachworks, Inc.
      • Aspen Coachworks of Colorado
      • Aspen Autoworks
      • Aspen Quick Lube, Inc.
      • GEB Holdings, LLC
      Business Management
      • Mr. Greg Bunch, Owner
      • Mrs. Cindy Crosby, Accounting and Office Manager
      • Mrs. Elaina Bunch, Owner
      • Ms. Karen Maus
      • Mr. Ken Greffin
      Contact Information

      Principal

      • Mr. Ken Greffin

      Customer Contact

      • Ms. Karen Maus
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Went to Aspen for a oil change and air filter. Was told by *** at front the air filter needed an extra part that has a new thing to work. My bill went from ***** to ******. They also kept my negative cap from my battery. Come to find out he lied and charged me ***** to replace the filter that has only three clips removed to get to it. Also asked for tires to be aired and I was told they were fine, but the car alarm on tires was still on. I'm 67, disabled and on a fixed income and I was so ripped off. Also the negative battery cap was not put back on and was kept. I read reviews and some said they did more complicated repairs for free and I was told one thing and then I was charged ***** for labor. For an oil change and air filter. They added numerous small tasks to run my cost up. I'm an elderly woman of color and I 2as so taken advantage of and I want a refund of all the bogus charges they got from me and my battery cap replaced
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sue J

      1 star

      01/10/2024

      I received a text from Aspen Auto for a winter $99 special for oil change and tire rotation.I called and specifically asked if the offer applied to my car they serviced once before.I stated if there were any asterisks on this offer as I did not want any surprises.She said the offer applied to my car.When I showed up for my appointment today she informed me the charge would be $295.I asked repeatedly why did she not say this when I specifically asked when I first called.After multiple accusations that I misunderstood her and me countering with her lack of full disclosure was the issue , ********* the manager offered and withdrew his offer to honor the special as this was all my fault for not understanding her.His semantics of calling this a misunderstanding does not cover the clear bait and switch Aspen has a reputation for.I then agreed to pay full price as I was in a predicament and needed the car serviced as I needed to leave town for a family emergency.********* the manager then followed me to the parking lot and said hed tow my car if I did not leave.Previously I took my car to them for just an oil change. Countless calls later they notified me of all their diagnostics alerting me of so many things needing repair. I trusted them to be honest.Nearly 3k later I picked my car and I should have known better than to go back.My experience leads me to say no female should go here unaccompanied.While the general public rarely takes the time to tout a business it is a real time trainer to discuss negative experiences.This is why I told ********* in the parking lot he would regret refusing to service my car.I would not recommend this business under any current circumstances.

      Local BBB

      BBB of Southern Colorado

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