BBB Business Review

Is this your Business?

BBB Accredited Business since 03/16/2016

South Colorado Springs Nissan

(719) 550-3030View Additional Phone Numbers1333 S Academy Blvd, Colorado SpringsCO 80916-4512

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BBB Accreditation

A BBB Accredited Business since 03/16/2016

BBB has determined that South Colorado Springs Nissan meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised South Colorado Springs Nissan's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Guarantee / Warranty Issues2
Problems with Product / Service5
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

6 Customer Reviews Customer Reviews on South Colorado Springs Nissan

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 6 Customer Reviews

Additional Information

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BBB file opened: 03/11/1992Business started: 03/11/1992New Owner Date: 11/21/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: March 1992, CO

Business Management
Principal: Mr. Steve Ainsley (General Manager)
Contact Information
Customer Contact: Ms. Christina Kelsay (Owner Loyalty Manager)
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars

Industry Tips
Lemon Law for Colorado/Autoline Participants
Automobiles, New
Auto Repair

Customer Review Rating plus BBB Rating Summary

South Colorado Springs Nissan has received 4.1 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.