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Find a Location

Pueblo Toyota has 1 locations, listed below.

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    Business ProfileforPueblo Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2003

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2220 W US Highway 50, Pueblo, CO 81008-1616
    BBB File Opened:
    1/1/1982
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Business Incorporated:
    3/5/1982
    Accredited Since:
    3/1/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Fitz Motors, Inc.
    Business Management
    • Mr. John Butkovich, General Manager
    Contact Information

    Principal

    • Mr. John Butkovich, General Manager

    Customer Contact

    • Mr. John Butkovich, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My 2018 toyota 4runner was having starting issues so I contacted toyota service center because my 4runner is under warranty and was instructed to get the vehicle towed to them and I would be reimbursed the tow bill which I was not reimbursed by them. My 4runner starting system was checked even tho we asked 4 the fuel system to be checked. They decided there was no issues with the starting system and wanted to pull it out and call it good but it did not start for them. So they looked at it and saw I have a aftermarket remote start syst installed and said that was my issue which I did not believe because it has been installed for over 3 yrs. They did not want to look at anything else. Anyway they advised us to unhook ***** start and see if issue goes away and they charged $70 for that day. So I did and issue was stll there took it right back to toyota they kept it 4 3 days and said there was no issues with it and it started every time. So they told us to go back it up. Well we picked it it up made a few stops and not even an hr after having it we got stranded at the gas station in the cold because it would not start for about 30 min. Finally got it started and took it right back to toyta. Even tho my vehicle is under warranty because I paid for the extended warrnty, toyota is saying that i should be responsible for labor on the dash tear out because they say it's my ecu or ecm. I've been told it starts every time for them, there is no dash lights or codes on so I don't see how all of a sudden they say it's my ecu when they previous times they couldn't figure it out. My cars has been in and out of toyotas hands for over 3 weeks. I've paid $150 and have been told I will be responsible for a 12hr dash tear out job to inspect my ecu even tho it's under bumper to bumper warranty. ************** has been rude with this handling and customer service. I'd like to be refunded they $80 tow bill as promised, the $70 miss diagnostic fee, and I should not be charged for warranty work
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly W

    1 star

    01/14/2024

    This dealership openly lies to consumers, will sell a used vehicle with known defects, sold my trade-in before my financing was even approved, failed to reimburese me for a factory part they were going to cover and altered my trade in amount and the offer after agreeing to a price in writing. This dealership is the epitomy of a shady car lot with the stereotypical salesmen that are nothimg more than glorified scam artitst. Stay far away from this delaership at all costs.

    Local BBB

    BBB of Southern Colorado

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