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BBB Reliability Report for

Pueblo Dodge Chrysler Jeep


A BBB Accredited business since 03/01/2003.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Licensing
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This company has been a BBB Accredited business since March 2003. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile

Name: Pueblo Dodge Chrysler Jeep
Phone: (719) 545-6666
Address: 2147 W US Hwy 50
Pueblo, CO 81008-1648
Website: www.pueblododge.com
www.pueblododgechryslerjeep.shopmybbb.com
Original Business Start Date: January 1986
Principal: John Butkovich, General Manager
Customer Contact: John Butkovich, General Manager - (719) 545-6666
Type of Business: Auto Dealers-New Cars
BBB Accreditation: This organization is a BBB Accredited business.

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Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 5 complaints about this company in the last 36 months, our standard reporting period. Of the total of 5 complaints closed in 36 months, 2 were closed in the last year.

Contract Issues 
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 
Billing or Collection Issues 
  Administratively Closed 
    1 - The parties could not provide sufficient information to support their positions nor were they agreeable to make reasonable efforts toward resolving the issues of the dispute.
 
Sales Practice Issues 
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Repair Issues 
  Administratively Closed 
    2 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Automobiles, New

New Automobiles

Purchasing a new car is an expensive proposition. Although in the past people usually bought new cars on impulse, today, more and more consumers are treating the automobile as a long-term investment. To assist you with the purchase of a new car, your BBB has developed the following six steps to success:
STEP 1: Get the facts. Decide if you need a full-size, intermediate, compact or sub-compact car. Talk to owners of various models. Read consumer magazines. Talk to your mechanic. Develop a good sense of the advantages of each make and model in the category you want. Consider the future trade-in value. Investigate the possibility of renting or leasing.

STEP 2: Shop for the best dealer. Check it out with BBB. Talk to friends and associates. Consider the reputation of the service department. Buy from a dealer near your home.

STEP 3: Make sure you understand the warranty. Know what is covered and for how long. Make sure any additional claims by the dealership are put in writing.

STEP 4: Take the car for a test drive. It is amazing the number of people who do not take a new car for a test drive. Check especially for brake and steering performance.

STEP 5: Don't be afraid to negotiate the price. Remember, when trying to get a better price, you should realize that the mark up in new car prices is not what it use to be. There is less room to cut prices.

STEP 6: Look around for the best financing. There is a vast source of financial assistance. Check around with banks, dealers, credit unions, insurance companies, finance companies - they all want your business.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 50000573
Report as of November 7, 2009 19:14
Copyright© 2009 Better Business Bureau


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