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Customer Reviews Summary
1 Customer Reviews on Bob Penkhus Mitsubishi - Austin Bluffs
The experience I had with Bob Penkhus Mitisubishi was very degrading to say the least. My wife purchused a part for them for her 2003 mitisubishi eclipse. when the part was installed we found it was defective. She drove from pueblo to colorado springs to see if she could replace the part. When she arrived she told them the problem. They refused to replace the part. She called me in tears they we where going to be unable to fix her car. I trying to call them myself. A gentlemen answered the phone, he told me he would transfer me to service after sitting on hold for 30 minutes I hung up and tried to call again. After I tried calling for an hour I came to the understanding that they were not interested in taking my call. I would have rather have taken this up with the company but they kind of forced my hand.
This customer had a NEGATIVE experience with this business.
This customer WOULD NOT recommend the business to a friend, family member, neighbor or colleague.
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Colorado. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Bob Penkhus Mitsubishi - Austin Bluffs is in this range.
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