Accredited Business Directory
Find Businesses You Can Trust
Cleaning Services
The Real Dirt on Hiring a Cleaning Service
Follow these key procedures and tips when choosing a home cleaning service:

Contact BBB to obtain a report on any company you are considering doing business with.

Be sure to read and understand the contract before signing to avoid having misunderstood the terms of the contract or any perceived expectations.

Make sure the company is bonded and insured. This protects you against damaged, stolen or broken items.

Ask the company if they have a procedure in place to investigate a lost item.

Ask the company if the cleaning staff is employed by them or if they subcontract the work or use temporary employees. Do they perform background checks on their employees?

Does the company carry workers compensation insurance to protect you against accidents? Carrying the insurance will ensure you are not responsible for any physical accidents that may occur when the worker is at your home.

Request references of other homeowners who have used their services. Use a service that has repeat customers and a solid business history.

Inquire if the company provides the cleaning supplies or if it is up to you to have cleaning supplies on hand. Realize the cost should be less if they are expecting you to provide the supplies.

Remember that choosing the least expensive service may not always yield the results you expect. By being a careful shopper and remembering these points, you can enjoy the benefits of a clean home without the worry of being swept under the rug.

Consumer Tips


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.