From KFDM “Live at 5": Important Christmas Shopping Information

  
     
December 13, 2012

It’s almost here!  Christmas is less than a month away!  Being a smart shopper and “giver of gifts,” helps to prevent disappointments and heartaches before and after December 25th.  Here are a few holiday shopping tips: 

1.  Shopping online is very common place . . . what is important to remember?  Shop local whenever possible . . . Make sure delivery can be made before Christmas . . . read all information carefully . . . reliable company?. . . keep a copy of the website agreement . . . merchandise guaranteed? . . .  customer satisfaction policy? . . .          privacy policy? . . . what’s the return policy? . . . guard your          personal information . . .

2.  Are retailers required by law to make exchanges, give refunds or returns?  Not at all, unless the product is defective or was misrepresented .. . retailers voluntarily adopt their own policies simply as a customer service. . . know the store’s policies before you buy, which should be clearly posted in the store . . . ask if is not . . .

3.  What about the giving of gift cards?  In light of possible store closings and bankruptcies . . . consider generic bank gift cards or mall cards . . . watch for fees

4.  Where can a wise shopper go to know more about the stores where they wish to shop?  Business/Charity Reliability Reports OnLine and Off line . . . contact the Better Business Bureau 24 hours a day (409) 835-5348, (855)BBB-SETX or online at www.bbb.org