From KFDM "Live at 5": Important Christmas Shopping Tips

  
     
December 16, 2010

It’s almost here!  Christmas is only 11 days away!  Being a smart shopper and “giver of gifts,” helps to prevent disappointments and heartaches before and after December 25th.  Here are some holiday shopping tips.

 

1.  Shopping online is the norm today, but what is important to remember?   Secure site . . . make sure delivery can be made before Christmas . . . read all information carefully . . . reliable company? . . . keep a copy of the web site agreement . . . merchandise guaranteed? . . . customer satisfaction policy? . . . privacy policy? . . . what’s the return policy? . . . guard your personal information . . . buy with a credit card, not debit

 

2.  Are retailers required by law to make exchanges, give refunds or returns?   Not at all, unless the product is defective or was misrepresented

. . . retailers voluntarily adopt their own policies simply as a customer service . . . know the store’s policies before you buy, which should be clearly posted in the store . . . ask if is not . . .

 

3.  What about the giving of gift cards?  Very popular . . . in light of possible store closings and bankruptcies . . . consider generic bank gift cards or mall cards

 

4.  Where can a wise shopper go to know more about the stores/online companies where they wish to shop?  BBB Business Reviews OnLine and Off line, Contact 24 hours a day (409) 835-5348   (855) BBB-SETX

or online at www.bbb.org