BBB Business Review

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BBB Accredited Business since

Brock Technology Group, LLC

Phone: (409) 832-0276 Fax: (409) 832-0659 View Additional Phone Numbers 4687 College St, Beaumont, TX 77707 http://www.brockav.com


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Description

We offer design, installation and service of access control systems, automation systems, Digital Media systems, IP Communications systems, teleconference, surveillance and security systems for the commercial market. On the residential side, we provide custom automation systems along with state of the art Audio/Video and Theater systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Brock Technology Group, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Brock Technology Group, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Brock Technology Group, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1984 Business started: 01/01/1959 in TX Business started locally: 01/01/1959 Business incorporated 01/01/1959 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Kevin Gilmore, President/CEO Shannon Gilmore, Accounts Payable
Contact Information
Principal: Kevin Gilmore, President/CEO
Business Category

Sound Systems & Equipment Security Cameras Automation Systems & Equipment Home Automation Home Theater

Products & Services

Brock Technology Group, LLC sells the following brand(s): Altec Lansing, Bose, Philips, Boston Acoustics, Emerson, LG, Panasonic, Pioneer, Samsung, Sony, Toshiba

Brock Technology Group, LLC offers the following product(s): Commercial phones & phone systems, Large flat panel televisions, Video systems and accessories, Digital security cameras and security systems, HDTVs, Large plasma televisions, Projectors and screens, Speaker systems, Speakers

Method(s) of Payment
Cash, Check, Visa, MC, Discover and AM EX
Alternate Business Names
Brock Audio Design Brock Audio, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.