BBB Business Review

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BBB Accredited Business since

M & M Roofing, Siding & Windows

Additional Locations

Phone: (409) 727-8327 Fax: (713) 880-0610 View Additional Phone Numbers 3195 Dowlen Rd  Ste 101, Beaumont, TX 77706

Click for BBB Rating on M & M Roofing, Siding & Windows

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that M & M Roofing, Siding & Windows meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for M & M Roofing, Siding & Windows. BBB of Greater Houston and South Texas has the full report as that BBB handles all complaints for M & M Roofing, Siding & Windows.

Additional Information

BBB file opened: November 03, 2005 Business started: 01/01/1983 Business started locally: 01/01/1983
Type of Entity


Business Management
Douglas Moncure, Owner Martha Bustos, Office Manager Bernard Contello, Area Sales Manager, SE Texas & SW Louisiana Jessica Ortega, Administrative Assistant
Contact Information
Principal: Douglas Moncure, Owner
Business Category

Roofing Contractors Siding Contractors Windows Roofing Contractors (NAICS: 238160)

Alternate Business Names
M & M Roofing & Siding Company
Products & Services

M & M Roofing Company is a general contracting specializing in roofing, siding and window sales, installation, service and repair.

Industry Tips
BBB Tips on Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.