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Southeast Texas

BBB Business Review

BBB Accredited Business since

SETMA L.L.P.

Additional Locations

Phone: (409) 833-9797 Fax: (409) 839-3154 View Additional Phone Numbers 2929 Calder St Ste 100, Beaumont, TX 77702 http://www.setma.com

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that SETMA L.L.P. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for SETMA L.L.P. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Additional Information

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BBB file opened: July 29, 1997 Business started: 08/01/1995 Business started locally: 08/01/1995
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Medical Examiners
PO Box 2018, Austin TX 78768
www.tmb.state.tx.us
Phone Number: (512) 305-7030

Business Management
Rick Bryant RN, MBA, Chief Operations Officer Elaine Busby, Operations Manager Caesar Deiparine Julius Deiparine, Doctor James Holly, MD, CEO Raydhana Jones, Executive Adminstrative Assistant Vijay Kumar Laurie Liebel, Accounting Supervisor Michelle Satchfield, Jocelyn Diabetes Center W. Bryan Sims, MSN, APRN-BC, FNP, Cheif Medical Officer Michael Thomas
Contact Information
Principal: Rick Bryant RN, MBA, Chief Operations Officer
Customer Contact: Raydhana Jones, Executive Adminstrative Assistant
Business Category

Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Family Practice Clinics Nurses-Practitioners Offices of Physicians (except Mental Health Specialists) (NAICS: 621111)

Alternate Business Names
Colon & Rectal Surgical Associates Mark A. Wilson SETMA West Clinic SETMA SETMA West End Medical Plaza Southeast Texas Medical Associates, LLP West End Medical Plaza
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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