BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Previty - Clinic for Surgical Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Previty - Clinic for Surgical Care include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Previty - Clinic for Surgical Care
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 21, 2009 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 03/02/2009 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Medical Examiners
PO Box 2018, Austin TX 78768
Phone Number: (512) 305-7030

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Garrett K. Peel, Owner Senior Surgical Consultant Mandie Peel, COO John Blake Peel, Chief Administrative Officer Gayle Rhoads, Director of Patient Relations & Communications
Contact Information
Principal: Dr. Garrett K. Peel, Owner Senior Surgical Consultant
Principal: Mandie Peel, COO
Customer Contact: Gayle Rhoads, Director of Patient Relations & Communications
Business Category

Physicians & Surgeons - Medical-M.D. Physicians & Surgeons - Oncology Clinics

Alternate Business Names
Garrett Keith Peel, M.D. Previty Surgical, PLLC
Products & Services

Previty - Clinic for Surgical Care offers the following services and procedures. Minimally invasive and laparoscopic surgery: Abdominal Hernias: Inguinal Hernias: Recurrent Hernias: Colon Cancer: Rectal cancer: Diverticulitis: THD (Trans-anal hemorrhoidal de-arterialization for internal hemorrhoids and rectal prolapse: VNUS RFA Closure for Venous Insufficiency: Sclerotherapy and Varicose Vein Care: Emergency and Trauma surgery: Tracheostomy: Appendicitis: Small Bowel Obstructions: Inflammatory bowel disease surgery: Gallbladder surgery: Liver Biopsy: Spleen surgery: Exploratory Laparoscopy with Biopsy: Breast Cancer Conservation Therapy: In-office Ultrasound Guidedk Vacuum Assisted Breast & Lymph Node Biopsy: Breast Cancer Conservation Therapy: In-oiffice ultrasound guided vacuum assisted Breast & Lymph Node Biopsy: placement of Multi-Lumen Balloon Catheter for high dose radiation following breast lumpectomy: Thyroid Surgery: Minimal access parathyroid surgery: Melanoma Surgery and Sentinel Lymph Node Biopsy: Complete axillary lymph node dissection: In-office removal of skin lesions: Port-A-Cath Central Line replacement: Lymph Node Biopsy Endoscopy: Experience includes: advanced laparoscopic, cancer, hernia, gastrointestinal, endocrine, colon and rectal and emergency and trauma surgeries


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.