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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Cleveland Health Care Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Cleveland Health Care Center include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Aging and Disability Services
Texas Board of Nursing
Type of Entity
Business ManagementKaren Buck, Administrator Don Adaiar, Marketing Director Grace Matte, Business Office Manager Melba Pozyski, Assistant Director of Nurses
Nursing Homes Elderly/Senior Specialty Services Senior Home Care Senior Housing/Living Assisted Living Facilities for the Elderly (NAICS: 623312)
Alternate Business NamesHealth Services Management Texas, LLC
Products & Services
Some of the services offered by Cleveland Health Care Center are: Physical Therapy, Tracheotomy Care, Wound Care, Skilled Nursing,private and Semi-Private rooms, Three meals Daily, Snacks daily, 24-hour nursing care, personal laundry services, individualized plan of care, assistance with daily living activities, social cultural and educational programs, housekeeping and maintenance services, 24-hour admissions, end of life care, respite care, resident trust fund accounts, iv therapy, would care and management, diabetes management, pain management acute management, occupational therapy, speech therapy, cognitive and restorative, beauty shop, barber shop, podiatry, optometry services, dental services, pharmacy, laboratory services, X-Ray services, psychiatric services and psychological services.