BBB Business Review

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BBB Accredited Business since

Holiday Inn & Suites Beaumont Plaza

Phone: (409) 842-5995 Fax: (409) 842-7810 View Additional Phone Numbers 3950 Ih 10 S, Beaumont, TX 77705 View Additional Email Addresses http://www.holidayinn.com/beaumont-plaza View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Holiday Inn & Suites Beaumont Plaza meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Holiday Inn & Suites Beaumont Plaza include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Holiday Inn & Suites Beaumont Plaza
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 29, 1992 Business started: 01/01/1985 Business started locally: 01/01/1985
Business Management
Pablo Zuniga, General Manager Shawneque Guillory, Accounting Manager Erica Hall, Sales Assistant Tammy McDaniel, Events Coordinator Clayton Peco, Executive Meeting Manager Sherry Peddy, Executive Meeting Manager
Contact Information
Principal: Pablo Zuniga, General Manager
Business Category

Hotels Banquet Facilities Conference Centers Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Alternate Business Names
Holiday Inn Beaumont Plaza
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.