BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 11/01/2007
Odyssey HealthCare of Beaumont
Find a LocationPhone: (409) 212-0020Fax: (409) 212-0022View Additional Phone Numbers550 Fannin St Ste 1230, Beaumont, TX 77701-3113 Send email to Odyssey HealthCare of Beaumontwww.odsyhealth.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
BBB Accreditation
A BBB Accredited Business since 11/01/2007
BBB has determined that Odyssey HealthCare of Beaumont meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Odyssey HealthCare of Beaumont's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Health Services110 West 49th Street
Austin, TX78756
(800) 228-1570
https://vo.dshs.state.tx.us/datamart/selSearchTypeTXRAS.do?from=loginPage
Type of Entity
Corporation
Incorporated: October 2001, TX
Contact Information
Principal: Henry Smith (Executive Director)Customer Contact: Audrey Pitre (Office Manager) Daniel Duplechin (Area Director of Sales) Kassi Harmon Sherry Walker (Administrative Assistant)Number of Employees
112
Business Category
Hospices, Non-Profit Services, Home Health Services
Alternate Business Names
Odyssey Health Care, Inc., Odyssey Hospice, GentivaLocationsX
2 Locations
-
550 Fannin St Ste 1230
Beaumont, TX 77701-3113(409) 212-0020Directions
-
902 N Wheeler St Ste 1
Jasper, TX 75951-3129(409) 489-0575Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southeast Texas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Odyssey HealthCare of Beaumont is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Hospices
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.