BBB Accredited Business since 03/01/2007
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A BBB Accredited Business since 03/01/2007
BBB has determined that Market Basket Stores meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Market Basket Stores' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
These agencies may include:Texas Department of Health Services
110 West 49th Street
Texas State Board of Pharmacy
8505 Cross Park Dr Ste 100
Contact InformationPrincipal: Skylar Thompson (President)Customer Contact: Terri Shields (Executive Assistant) Chuck Barbee (Director of Advertising) Caira Franz (Public Relations Director)
Number of Employees
Grocers - Retail, Pharmacies, Bakers - Retail