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Southeast Texas

BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Overhead Door Company of Beaumont meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Overhead Door Company of Beaumont include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Information

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BBB file opened: February 27, 1997 Business started: 01/01/1960 Business started locally: 01/01/1960 Business incorporated: 01/01/1975 in TX
Type of Entity

Corporation

Business Management
Gary Coe, Owner/President Hannah Canizales, Sales/Estimates Wesley Coe, Operations Manager & Purchasing Shirley Johnson, Contracts & Safety Leann Reeves, Accounting Manager, Payroll & HR Bill Wilkinson, Hollow Metal & Specialties Sales/Estimates
Contact Information
Principal: Gary Coe, Owner/President
Business Category

Overhead Garage Doors Overhead Garage Doors Storm Windows & Doors Garage Doors & Openers

Alternate Business Names
Overhead Door Company, Inc.
Products & Services

Overhead Door Company offers Residential Garage Doors & Openers, Commercial Sectional Doors & Operators, Commercial Rolling Steel Doors & Operators, Counter Doors, High Speed Traffic Doors, and Commercial Aluminum Doors. They also offer
Fabri-Shield® Storm Shutters, Security Shutters, Storm Shutters, Plastic Laminate Doors, Eagle Gate Operators, Access Control Systems, Gate Entry Systems, Hollow Metal Doors & Frames, Automatic Entrance Doors, Lockers, Commercial Locks & Hardware, Dock Levelers & Equipment, Accordion Doors (Room Dividers), Gasketing and Thresholds, Toilet Partitions, Toilet Accessories, and Rollup Truck Doors. They provide repair for Residential Garage Doors & Garage Door Openers
Commercial Sectional Doors, Rolling Steel Doors, Rolling Fire Doors, Hollow Metal Doors & Frames, Dock Equipment
Gates, Gate Operators, Entry Systems, and Loops & Detectors.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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