BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Overhead Door Company of Beaumont meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Overhead Door Company of Beaumont include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Overhead Door Company of Beaumont
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 27, 1997 Business started: 01/01/1960 Business started locally: 01/01/1960 Business incorporated 01/01/1975 in TX
Type of Entity

Corporation

Business Management
Gary Coe, Owner/President Hannah Canizales, Sales/Estimates Wesley Coe, Operations Manager & Purchasing Shirley Johnson, Contracts & Safety Leann Reeves, Accounting Manager, Payroll & HR Bill Wilkinson, Hollow Metal & Specialties Sales/Estimates
Contact Information
Principal: Gary Coe, Owner/President
Business Category

Overhead Garage Doors Overhead Garage Doors Storm Windows & Doors Garage Doors & Openers

Alternate Business Names
Overhead Door Company, Inc.
Products & Services

Overhead Door Company offers Residential Garage Doors & Openers, Commercial Sectional Doors & Operators, Commercial Rolling Steel Doors & Operators, Counter Doors, High Speed Traffic Doors, and Commercial Aluminum Doors. They also offer
Fabri-Shield® Storm Shutters, Security Shutters, Storm Shutters, Plastic Laminate Doors, Eagle Gate Operators, Access Control Systems, Gate Entry Systems, Hollow Metal Doors & Frames, Automatic Entrance Doors, Lockers, Commercial Locks & Hardware, Dock Levelers & Equipment, Accordion Doors (Room Dividers), Gasketing and Thresholds, Toilet Partitions, Toilet Accessories, and Rollup Truck Doors. They provide repair for Residential Garage Doors & Garage Door Openers
Commercial Sectional Doors, Rolling Steel Doors, Rolling Fire Doors, Hollow Metal Doors & Frames, Dock Equipment
Gates, Gate Operators, Entry Systems, and Loops & Detectors.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.