BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Entergy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Entergy include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 37 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||19|
|Total Closed Complaints||37|
Business ManagementSallie Rainer, President Sam Bethea, Customer Service Manager Sharon Davis, Customer Service Specialist Linda Dixon, Customer Service Al Harrington, Engineering Design East, EA Tracy Hodge, Executive Assistant Bridget Laminack, Fleet Management Vernon Pierce, Customer Service Director Mike Snyder, Program Manager Dan Williams, Customer Service Manager Daniel Williams, Customer Service Manager