BBB Accredited Business since

Hashmi Dental Group Inc dba ABC Dental

Phone: (281) 593-3300 Fax: (281) 593-3330 View Additional Phone Numbers 1214 E Houston St, Cleveland, TX 77327


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hashmi Dental Group Inc dba ABC Dental meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Hashmi Dental Group Inc dba ABC Dental include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hashmi Dental Group Inc dba ABC Dental
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2000 Business started: 12/01/1999 Business started locally: 12/01/1999
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Dental Examiners

Phone Number: (512) 463-6400

Type of Entity

Partnership

Business Management
Zayd Hashmi, DMD, Owner Erikae Estrada, Accountant/Billing Idalia Orozco, Office Manager
Contact Information
Principal: Zayd Hashmi, DMD, Owner
Customer Contact: Idalia Orozco, Office Manager
Business Category

Dentists Dentistry - Children Dentistry - Cosmetic Offices of Dentists (NAICS: 621210)

Alternate Business Names
ABC Dental

Additional Locations

  • 1214 E Houston St

    Cleveland, TX 77327 (281) 593-3300 (832) 605-1026 (888) 314-6512

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/27/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: Started receiving text messages six months ago for automated appointment reminder for someone I do not even know. I have called the company the generates the text message and ABC dental to stop the messaging and nothing has happened. Modern technology and inept employees are not a good mix. This is boarder line harassment and it needs to stop.

Desired Settlement: Remove my phone number

Business Response: Ms. ****, 

I have looked up the phone number Ms ***** has listed in our system and I am unable to find it.  Therefore I am assuming that it has been removed.  I tried logging in to the Company's website that does the messaging for us but was unable to at this time due to it is not available.  I will check again shortly and make sure it is not showing up there.
This office has been opened since 12-5-1995, we have several of these calls as people's cell phone numbers change often at times.  I am really sorry for the inconvenience but it looks like the number has been removed.  
Thanks, 
****** ******
ABC Dental


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Hashmi Dental Group Inc dba ABC Dental
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)