This Business is not BBB accreditedAdditional Locations
Phone: (409) 440-4866 3195 Dowlen Rd Ste 101 Pmb #143, Beaumont, TX 77706 ! There is an alert on Pocket Watch LLC !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Pocket Watch LLC include:
- 5 complaint(s) filed against business
- Failure to respond to 2 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for Pocket Watch LLC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Additional Complaint Information
On April 15, 2015, BBB recognized a pattern of complaint from consumers regarding delivery, product and billing issues. Specifically, consumers allege that the product (Active Print) does not work well, they were charged for software that was cancelled, their subscription was renewed without their permission, items ordered have not been delivered and their ongoing attempts to reach Pocket Watch LLC for technical support and refund requests have been ignored. BBB has requested that Pocket Watch LLC contact BBB by April 27, 2015 to discuss and address these issues so that BBB can assist Pocket Watch LLC in eliminating the underlying cause of the pattern of complaints identified by BBB.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementCharles Teel, Owner/President
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