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          Find a Location

          Action Investment & Construction, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforAction Investment & Construction, LLC

            Metal Building
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/1/2008

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Action Investments & Construction offers custom home building, log sided homes, custom metal buildings, custom wooden buildings, residential construction, commercial onstruction, wood or metal frame with metal sides, barns, garages, sheds, stables, all size buildings.

            Business Details

            This is a multi-location business.

            Find a Location

            Action Investment & Construction, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              11/6/2008
              Years in Business:
              17
              Business Started:
              8/1/2006
              Business Incorporated:
              2/14/2011
              Accredited Since:
              11/1/2008
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Patricia Denmon, Owner
              • Mr. Clayton Sexton, Vice President
              • Mr. Derrekk Ferguson, Sales Manager
              Contact Information

              Principal

              • Ms. Patricia Denmon, Owner

              Customer Contact

              • Mr. Clayton Sexton, Vice President
              Additional Contact Information

              Fax Numbers

              • (409) 423-3924
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/01/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I had this company build me a awning on the front of my trailer home. I had them take the measurements.. I told them I would like to cover the concrete in front. when the job was finished the awning was four foot over on one side and four foot of the concrete on the other side wasn't covered. I have tried to work this out and all they will say it is built by the contract that I signed. I told them I didn't measure this and I am not a contractor. so long story short they will fix it but I have to pay for there mistake. The cost of this was like 11,900 dollars. I do understand someone making a mistake but to charge me for it. I don't understand. I have spent money with them in the past and was happy. They built a 30x70 shop and built me a awning on the end of my trailer. Including this work here I have spent like 60,400 dollars with them. I just don't understand them not making this right.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Krystal F

              3 stars

              05/19/2022

              Overall experience building with this company was not pleasant at all. Inital signing was fine and planning went well, of course they wanted us to sign. Although each crew that came out was a complete headache. They need more oversite from the Foreman. Lack of respect for property was big problem with each crew. Crew including dirt crew, concrete crew, and metal crew. I called and expressed my concerns with ****** that we signed with and his only answer was I think you will be happy with the job when it's done, not addressing the problems I brought up. ******** that is over billing would call with attitude and expect us to drop everything to head home to write a check without any planning or heads up. They also stated we would get a final walk through when the job was complete and that never happened. When you spend 100k on a project that is suppose to be awesome and it turns out to be a dreadful story. The company did not try to remedy any of the concerns or problems we had which is surprising and sad because we would of had more business for them in the future but not now.

              Action Investment & Construction, LLC Response

              05/20/2022

              After reading the review, it is clear there are a few main topics the customer pointed out. “Respect of property”, “attitude in accounting”, “no final walk through”. Action would like to address each point. I’m regard to respect of property. The customer had brought up two complaints specifically. That our guys used his tractor and hit his rain gutter and that someone had drawn on there picnic table. During construction, the customer also had a fence crew working at the same time we were. Action’s foreman whom were onsite, saw these workers using his tractor. Action did not disrespect there property and feel as if there is a chance that Action is being blamed for something that the fence crew may have done. Action has carefully reviewed all calls and emails from accounting. None of which express any negative attitude. Sometime in email/text. Tone of voice is difficult to perceive. It was explained to the customer on the phone if that is the way they felt, it was not intended that way at all. The customer signed a contract and agreed to the payment terms. The Customer were notified of start date in advance. Accounting offered to have someone meet the customer for payment, so it were not an inconvenience for the customer. Never did we demand payment. Accounting were only doing there job and requesting payment when it was due, per contract agreement. Final walk through. Customer was not home upon completion. The office tried to set up a final walk through 3 different times. None of which worked for the customer. When Final payment was collected by the building Forman onsite. It was at this time a walk through could have been completed as well, but customer did not want too. Action would like to add. When asked the customer about any issues on the building. There were none. No complaints on the building. Action offered a quality product that we are proud of and plan to use this job to show case our work. It appears the complaints of the customer are simply misinterpretation and Miscommunication. Hopefully this helps clears things up.

              Local BBB

              Better Business Bureau in Southeast Texas

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